For incidents, procurement, or policy questions.
support@gomdory.appContact
Reach the operator team
Keep requests short and specific. Include core IDs so we can triage quickly without extra back-and-forth.
Community
For best practices and non-urgent workflow advice.
Community boardOperator page
For service status and operator-facing updates.
Operator informationPlease include
- boardId
- requestId (if shown)
- What you expected vs what happened
- Time window and impacted class
Response expectations
Weekdays: first response within 1 business day.
Critical classroom incidents: acknowledge in under 2 hours during operating windows.